⚡ AI-Powered Operations // Crest Digital

7 Agents. Continuous Operations.

Purpose-built AI agents that automate vendor outreach, risk scoring, questionnaire analysis, and financial intelligence — operating 24/7 so your team doesn’t have to.

Agents

24/7

Operations

Live

Deployed

📞

Live

Vendor Outreach Agent

Orchestrates multi-channel vendor communication — autonomously sends emails, tracks replies, schedules follow-ups, and escalates stale conversations — so procurement teams focus on decisions, not chasing.

Core Capabilities

🤖

Autonomous Email Outreach

Drafts & sends personalised vendor emails without human intervention

🔄

Automated Follow-up Sequences

Tracks reply status and sends timed follow-ups across the outreach cycle

📬

Multi-Channel Communication

Coordinates across email channels for consistent vendor touchpoints

🧠

Intelligent Email Parsing

Reads & categorises incoming replies to route next steps automatically

📊

Real-Time Analytics

Live dashboard of open rates, response rates, and pipeline conversion

Additional Features

Dynamic vendor prioritisation by risk & value tier

CRM sync & activity logging per vendor record

Escalation triggers for non-responsive suppliers

Compliance-safe communication templates

Bulk outreach with personalisation at scale

📋

Live

Questionnaire Intelligence Agent

Automates the entire questionnaire lifecycle — distributes, chases, reads, and extracts structured insight from vendor responses — reducing manual review time from weeks to hours.

Core Capabilities

📤

Automated Distribution

Sends questionnaires to vendor cohorts with zero manual effort

🔍

AI Response Analysis

Reads free-text answers and extracts structured risk signals

⚠️

Gap & Flag Detection

Identifies incomplete or contradictory answers and raises flags

📈

Completion Tracking

Live completion dashboard with automated reminders for overdue vendors

Additional Features

Custom questionnaire templates per vendor category

Multi-language response handling

Weighted scoring of answers against policy benchmarks

Audit-ready export of all responses & scores

Integration with risk scoring pipeline

Historical comparison across assessment cycles

Escalation workflow for critical non-responses

🛰

Live

Continuous Monitoring Agent

Watches your vendor universe around the clock — scanning news, filings, and risk databases — and alerts your team the moment a material event occurs, before it becomes a crisis.

Core Capabilities

🌐

Real-Time News & Event Scanning

Monitors thousands of news sources and regulatory feeds 24/7

🚨

Automated Risk Alerts

Instant notifications when a monitored entity triggers a risk signal

Additional Features

Financial distress signal detection

Regulatory & sanctions list monitoring

ESG controversy tracking

Geopolitical & supply-chain disruption alerts

Sentiment scoring of media coverage

Configurable alert thresholds per vendor tier

Audit log of all events & actions taken

Integration with risk score updates

⚖️

Live

Risk-Based Scoring

Aggregates data from questionnaires, financials, monitoring feeds, and external databases to produce a single, explainable vendor risk score — updated continuously as new signals arrive.

Core Capabilities

🎯

Composite Risk Scoring

Multi-dimensional score combining financial, operational, and compliance risk

💡

Explainable AI Decisions

Every score includes a plain-language rationale for audit purposes

Additional Features

Dynamic re-scoring on new event detection

Tier-based risk classification (Critical / High / Medium / Low)

Benchmarking against industry peers

💹

Live

Finance Agent

Ingests, normalises, and analyses vendor financial statements — detecting distress signals, working capital trends, and covenant breaches — so your finance team gets risk intelligence without manual spreadsheet work.

Core Capabilities

📑

Automated Financial Ingestion

Parses P&L, balance sheets, and cash flow statements automatically

📉

Distress Signal Detection

Flags Altman Z-score deterioration and liquidity ratio red flags

📊

Trend & Ratio Analysis

Year-on-year tracking of 20+ financial KPIs with visual trend lines

Additional Features

Multi-currency normalisation

IFRS / GAAP compatibility

Covenant breach early-warning system

Automated financial health summary report

Feed into composite risk score

🔍

Live

Screening Agent

Runs automated sanctions, PEP, adverse media, and beneficial ownership checks across global databases — delivering a clear pass/flag/fail on every vendor at onboarding and on a rolling schedule.

Core Capabilities

🚫

Sanctions & PEP Screening

Checks OFAC, UN, EU, and national lists in real time

🗞

Adverse Media Detection

AI-powered media scan for fraud, bribery, and regulatory action

Additional Features

Beneficial ownership graph traversal

Automated re-screening on a rolling schedule

Audit trail with source citations

⚡

Live

Efficiency Agents

A suite of process-automation agents that eliminate repetitive, low-value tasks across the vendor lifecycle — from data entry to report generation — freeing your team to focus on strategic decisions.

Core Capabilities

📝

Automated Report Generation

Produces risk summaries, board packs, and audit reports on demand

🔗

Workflow & Integration Automation

Connects siloed systems and automates handoffs between teams

Additional Features

Data entry elimination via AI extraction

Scheduled task execution & reminders